We want you to be 100% happy with your purchase from Bella Bella Boutique.

Returns for Exchanges Only
Bella Bella Boutique accepts eligible returns for Exchanges Only. No credit card refunds will be issued. You are welcome to exchange items within 15 days of receipt. Our 15-day window gives you time to send a purchase back for an exchange, while helping us keep our merchandise assortment fresh and in season.

Returns must be in their original packaging, with all tags on and not worn. Every item shipped is inspected by a staff member to ensure quality control. Please use care when trying on the garment for fit. Body creams, heavy perfume and jewelry can cause the garment to become soiled or damaged and therefore cannot be returned or exchanged. By law, intimate apparel with a crotch cannot be returned.

When returning an item (s), all shipping expenses are entirely your responsibility. Please make sure you pack the items well and use certified or insured mail, as we cannot be responsible for lost items. We will send the new item to you at no additional cost. This does not apply to international orders.

The following items cannot be returned:

Panties
Hosiery
Fragrances
Jewelry
Handbags
Music CD's
Special and Customized Orders
All Sale items are Final Sale and cannot be returned
Shipping and handling fees are not refundable
Gift wrapping service is not refundable
 
How to return an item for an exchange:
If you would like to exchange any item(s), you may do so by contacting our Orders Department in order to receive a RETURN AUTHORIZATION number. Once we have issued your return authorization number, you may send the package back to us, and your exchange will be processed and shipped back to you shortly after your return package is received. Please write the authorization number on the outside of your return package for faster processing.
To contact the Orders Department by Email: orders@bellabellaboutique.com
To contact the Orders Department by Phone : 305-407-8759 (Monday - Saturday 10AM-6PM Eastern Time)